Terms of Service
Conditions governing access to Maldives Airports Company Limited (MACL) digital portals, airport services, flight schedule displays, and passenger facilities at Velana International Airport (VIA).
Acceptance of Terms
By accessing, browsing, or utilizing the official website (macl.aero), mobile applications, VIP lounge reservation engines, or passenger Wi-Fi network operated by Maldives Airports Company Limited ("MACL"), you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.
If you do not agree to these terms, you must refrain from using MACL digital platforms and online services.
Intellectual Property Rights
All content published on MACL digital assets—including logos, trademarks, flight schedule feeds, air traffic statistical charts, operational guidelines, text, photography, and code—is the exclusive intellectual property of Maldives Airports Company Limited or its licensed partners.
Airport Visitor & Passenger Conduct Rules
Passengers and visitors entering Velana International Airport premises, passenger terminals, VIP lounges (Maamahi & Koveli), and surrounding harbor amenities are required to comply with:
Commercial Services & Booking Conditions
Reservations submitted through MACL commercial portals (including Maamahi Executive Lounge, Koveli Lounge, vehicle permits, and cargo booking tools) are subject to availability and confirmation by MACL customer service representatives.
- Fees for commercial services, lounge bookings, and permits are levied in accordance with approved MACL charges schedules.
- Cancellation or rescheduling requests must be submitted within the specified advance window provided during booking.
Limitation of Liability & Operational Disclaimers
Flight schedules, gate assignments, and arrival/departure updates displayed on MACL digital platforms are sourced directly from air traffic systems and airline partners. While MACL makes every effort to ensure real-time accuracy, schedules are subject to change due to weather conditions, operational delays, or air traffic control directives.
MACL shall not be held liable for indirect, incidental, or consequential damages resulting from flight delays, third-party airline schedule modifications, or temporary web service disruptions.
Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Maldives. Any legal proceedings or disputes arising from the use of MACL services shall fall under the exclusive jurisdiction of the Courts of the Republic of Maldives.